At RUK Cosmetics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase our products, or contact us.
1. Information We Collect
We may collect the following types of information:
- Personal Details – Name, address, email, phone number.
- Order Information – Billing address, shipping address, payment details.
- Website Usage Data – IP address, browser type, device information, pages visited.
- Customer Communication – Emails, messages, and feedback.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Communicate with you regarding your purchases.
- Improve our website, products, and services.
- Send you promotional offers and updates (only if you opt in).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with:
- Service Providers – Couriers, payment processors, and IT service providers.
- Legal Authorities – When required by law or to protect our rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely, and payment details are processed through trusted and encrypted payment gateways.
5. Cookies & Tracking
Our website uses cookies to:
- Improve browsing experience.
- Remember your preferences.
- Analyze website traffic.
You can disable cookies in your browser settings, but some features of the website may not function properly.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to your personal information.
- Request deletion of your personal data, subject to legal requirements.
- Withdraw your consent for marketing communications at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 info@rukcosmetics.com | 📞 +94 707 304 839
Business Hours: Monday to Saturday – 9:00 AM to 6:00 PM